Property Management
Sterling, Johnston & Associates (SJA) is committed to providing the highest level of property management services for our clients. We are dedicated to protecting our client’s interests while maximizing their profits. Our experienced, professional property managers provide full management services for multi-family buildings, single family residences, luxury homes and condominiums. Our management services are divided into two categories (i.e. leasing and ongoing management) and are set forth below.
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Leasing Services
Establish Market Rent: We do a thorough investigation to determine the current rental value of the property.
Showing: We schedule showings seven days a week.
Marketing: We market your home on over 10 online sources to ensure maximum exposure to potential tenants. An attractive SJA sign will be installed on your property to attract tenants.
Applications and Screening: We have one of the most comprehensive screening processes in the industry. All applicants are screened for credit, employment, rental, criminal, sex offender and eviction history. In addition, all potential tenants are personally interviewed by one of our owners before they take possession of the unit.
Contracts: A comprehensive lease agreement is prepared for each tenancy. Our leases are drafted by Washington attorneys with extensive experience in Landlord Tenant law. We also provide tenants with all the necessary disclosures required under the Landlord Tenant Act.
Property Condition Report: A detailed Move-In Condition Report is prepared for the tenant to sign prior to possession being granted.
Move-In Rent/Deposit Collection: We collect all funds due from the tenant at leaseup and provide a detailed accounting to you.
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Full Property Management Services
Cost 4% – 10% of gross rents collected
Rent Collection: Tenants pay rent directly to our office. We offer tenants the ability to pay their rent via credit card which maximizes our ability to collect rents in a timely manner on your behalf. If rent is late, we coordinate the posting of all legal notices and handle all communications with the tenant until the issue is resolved.
Record Keeping: Full accounting records are maintained for all properties. Owners receive detailed monthly statements as well as end of the year statements. Monthly financial disbursements are made to property owners either by check or direct deposit.
Maintenance Requests: SJA handles all maintenance requests. We coordinate with the tenants and vendors to ensure the repair is taken care of quickly and properly. We are available 24 hours a day to handle any emergencies that require immediate attention. We are able to provide significant cost savings to our owners by utilizing discounts provided by our preferred vendors.
Lease Enforcement: Terms of the lease are enforced in a fair and professional manner. We strive to address potential problems with our tenants before they escalate. In the unlikely event that an eviction must be performed, SJA will manage this process for you as efficiently as possible.
Lease Renewals: Renewal agreements are negotiated and executed with tenants prior to the expiration of their lease. Our goal is to keep the vacancy rates as low as possible for our buildings.
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